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Trust Center

Security, privacy, and compliance — written for counsel and IT

How Prepared Board protects board materials, enforces access, and what is and isn't certified — in plain language.

No independent security audit or certification yetBuilt for auditabilityAI no-train default

Prepared Board has not had an independent security audit and holds no security certification. There is no auditor's report to share. Status last updated October 2026.

Security questionnaire summary ↓

Security practices

Access control, compartments, and audit ship as product — not brochure copy.

Encryption at rest

Stored data is encrypted at rest by our providers' default, provider-managed encryption: Neon Postgres for the database and Vercel Blob for uploaded files. TLS in transit. We do not hold the keys; customer-managed keys (BYOK) are not live.

Role-based access & compartments

Role-based access control enforced on every request, executive and privileged compartments, and sign-in options suited to busy directors. Search returns nothing you are not entitled to see.

Audit logs

Append-only events cover access, publishes, votes, decisions, documents, and membership changes. Authorized roles can export the trail in open formats.

Offboarding & remote wipe

Today, one intentional revoke ends sessions and removes board access within one request cycle. SCIM deprovisioning and remote wipe for managed endpoints are roadmap items, not live controls.

Watermarking

Watermarks and access logs discourage misuse. They do not prevent screenshots or cameras. Revoke access when someone leaves the board.

Portable archive export

Two ways to take your record with you: a single-board JSON archive from the signed-in Trust Center, and an organization full-record ZIP (prepared-board-record-export-v1) from /app/export for Owner, Admin, or Chair. Public page /leaving-prepared lists what is included and what is not. Either way you get the full record of decisions, votes, minutes, actions and document details; uploaded files download separately. Post-cancellation access follows the retention policy below.

AI no-train default

We do not use Customer Content to train, fine-tune, or improve foundation models. Generative AI is not available yet; if offered later it is opt-in. Humans approve anything that becomes official record.

Independent audit status

No independent security audit or certification yet. No outside firm has examined Prepared Board's controls, and we do not have an auditor's report or certificate to share. The controls described on this page are ones we built and describe ourselves.

Security review questions

For security questionnaires or architecture questions, contact security@preparedboard.com.

AI use — what we do / don’t

Prepared Board AI Data Use Policy

Prepared Board does not use Customer Content to train, fine-tune, or improve generalized machine learning or foundation models.

Today, Change Briefs, Decision Briefs, and draft minutes are composed from structured board data in the product — not from a foundation-model call. Optional generative AI features are not available yet. If or when an Organization enables optional AI, prompts and retrieved context would be processed solely to provide that feature to that Organization, under the same access controls and compartment rules as the underlying board materials. Privileged or vault-held content would be excluded from AI unless the Organization explicitly configures an allowed exception.

We do not sell Customer Content. Any subprocessors providing AI infrastructure may process data only under written agreements that prohibit training on Customer Content.

Organizations may disable AI features at any time. Any AI or structured drafts remain suggestions — humans approve anything that becomes official record.

Short line: Customer content is never used to train AI models.

Retention & export

Lock-in should be decision quality, not captivity. See /leaving-prepared for the full-record ZIP at /app/export.

Full-record ZIP

Owner, Admin, or Chair downloads prepared-board-record-export-v1 from /app/export: README, manifest, record.json, CSVs, and minutes Markdown. Document bodies, evaluation responses, and secrets are not included.

Board JSON archive

Smaller single-board JSON from the signed-in Trust Center: meetings, decisions, votes, actions, audit events, and document metadata with short previews. Uploaded files are not included.

After you leave

Export while active; 90-day post-cancellation window; cold archive on request for 12 months (storage fee only if retained beyond — disclosed). We do not wipe official records to force renewal.

Agent collaboration

Boards may bring an outside agent their own way. Prepared does not call any AI model. Directors can paste context into their own assistant, or — when the chair allows it — connect that assistant to an MCP server (read-only plus drafting questions) with a personal access token that never sees more than the director sees, with every call audit-logged. Executive-session material is never sent to agents; directors read it in the app.

What is live

Signed-in Copy for your agent on a decision or meeting (pasteable markdown), and published pack plain-text at /pack/{token}/agent; agent connection (MCP server + read-only API, off by default per board): /agents/connect. How-to: /agents.

What is not live

WebAuthn/passkeys, SCIM, and BYOK are not live, and there is no independent security audit or certification yet. Stripe billing and SAML/OIDC SSO are built; live once production credentials are connected. Cite /facts before trusting a summary.

Infrastructure & subprocessors

Invite-only beta. Named vendors below are the ones in use today; categories without a vendor name are not connected. We'll update this table before adding a new subprocessor.

SubprocessorPurpose
VercelApp hosting and private file storage for uploaded PDFs (Vercel Blob, private access; files are served only through the app after an access check)
Vercel Web Analytics & Speed InsightsCookieless, aggregate site analytics and performance. Public pages send the page path; signed-in app and private links send only a normalized route pattern (IDs and tokens replaced, no query strings, no titles or names). Named funnel events carry no personal, board, or document identifiers
NeonManaged Postgres database
ResendTransactional email: password reset, email verification, invites and reminders. Delivery is reported only when Resend accepts the send
Google (sign-in)Optional "Continue with Google" sign-in for existing accounts; we receive your name and verified email address only
Auth providersPassword sign-in and Google sign-in today; Microsoft sign-in when configured; enterprise SSO (SAML/OIDC via WorkOS) built, not live until production credentials are connected; SSO / passkeys roadmap for live use
Payments (Stripe)Subscription checkout, customer portal, invoices — built, not live until production credentials are connected; card data stays with Stripe
AI infrastructureOptional AI when offered (not available yet); structured briefs & minutes drafts today are composed from board data, not a foundation model

List last reviewed September 2026. DPA and SCCs available on request.

For security reviews

Questionnaire answer summary

Short answers for your security questionnaire, with what is available today kept separate from what is not.

SIG / RFP ready
TopicToday
Encryption at restProvider-managed encryption at rest from Neon (database) and Vercel Blob (uploaded files); TLS in transit
SSO / MFAPassword sign-in and Google sign-in today (Google links only to an existing account with the same Google-verified email; it never creates accounts); password reset and email verification by email; two-factor sign-in with an authenticator app (TOTP) with 10 hashed one-time recovery codes, and a chair/owner setting to require it for every board member; session kill on revoke. SAML/OIDC SSO via WorkOS is built (existing memberships only, never grants admin, every login audited) and live once production credentials are connected
Access controlRole-based access enforced on every request; executive/privileged compartments; restricted items are invisible to anyone without access
Audit loggingAppend-only events; CSV/JSON export; no delete path
Data residencyUS hosting (Vercel iad1, Neon AWS us-east-2); no residency choice
SubprocessorsNamed above; DPA on request
Incident responseNotify without undue delay; ≤72h where required
Backup / DRNeon point-in-time restore, 6-hour window (current plan maximum). Restore drill 2026-10-10: exact-timestamp copy matched every table's row count; queryable in ~4 s; RPO inside the window ≈ 0. Older than 6 hours is not restorable; uploaded files have no point-in-time restore
Independent audit / pen testNo independent security audit or certification yet; no outside pen test yet
AI data useNo-train on Customer Content; AI opt-in when offered
Employee accessPolicy intent: no standing staff access to board packs; no formal access-review process yet
OffboardingRevoke kills sessions + ACL within one request cycle
Export / portabilityExport at /app/export (Owner/Admin/Chair) + single-board JSON archive: the full record of decisions, votes, minutes, actions and document details; uploaded files download separately; /leaving-prepared; audited
Agent collaborationCopy for your agent + pack /agent context; director-owned agent connection via MCP server / API (read-only plus drafting questions) with OAuth sign-in (PKCE) for Claude.ai / ChatGPT connectors or personal access tokens — hashed, scoped, expiring, revocable — off until the chair allows it, same access rules as the app, every call audit-logged. Prepared calls no AI model

Full answer bank for sales

Detailed paste-ready answers (SIG/CAIQ style) live in the internal GTM pack: gtm/SECURITY-QUESTIONNAIRE-ANSWERS.md. For NDA questionnaires, contact security@preparedboard.com.

Incident response

We notify affected customers without undue delay — and within 72 hours where legally required. Coordinated disclosure welcome at security@preparedboard.com.

Privacy & terms

The privacy and terms pages are drafts pending counsel review. We list subprocessors above and can discuss a DPA and any applicable transfer terms on request. We process director PII to operate the board OS — not to sell it.

Questions from counsel or IT?

Signed-in boards also see a live audit log under /app/trust.